Trailways always strives to provide safety-minded, convenient, reliable and expeditious service for the traveling public.
In the U.S., all Trailways companies are registered with the U.S. Department of Transportation.
All Trailways companies are regulated by the Federal Motor Carrier Safety Administration.
All Trailways companies are safety certified by the U.S. Department of Defense or country equivalent.
Our network provides the highest level of on-the-road support for your group wherever you may go.
Trailways provides a 24-hour emergency help line for bus drivers: 1-877-786-8735.
All vehicles are equipped with GPS devices for navigation and communication including real-time en route location information.
All Trailways vehicles are expertly maintained and drivers are highly trained and certified.
Federal Motor Carrier Safety Administration guidelines require motorcoach operators to perform background checks on drivers and potential drivers.
In addition, Trailways employees undergo training or technical education such as:
- Driver Training
- Customer Care
- Defensive Driving
- Vehicle Maintenance
- Workshop Practice
- Transport Management
- Security Awareness
In addition, each Trailways motorcoach company operates a strict Drug and Alcohol Policy, and is audited annually by the U.S. Department of Defense (DOD); or, a non-U.S. equivalent military or governmental oversight authority.
All companies in the Trailways network are privately owned or independently operated. The Trailways headquarters office does not own or operate the companies or the vehicles in the network.