All passenger-tickets, whether sold on the bus at time of travel, or in advance, are subject to the regulations and conditions that are applicable to the Trailways bus company. The purchase of a ticket implies acceptance of these conditions.
Tickets valid for Trailways travel on the services of other transport companies are, in addition, subject to the conditions of the respective bus company.
Claims for refunds of unused tickets will be considered solely at the discretion of the Trailways bus company and may be subject to administration charges, as the individual bus company deems appropriate.
Trailways passengers are obliged to pay the proper fare for their trip. If a passenger refuses or omits to pay the fare and/or gives false or misleading details, the individual may be detained until the police arrive. In this event, the passenger may be liable to prosecution.
Every effort is made to ensure accommodation for ticket holders on a Trailways bus.
If there is insufficient accommodation for a passenger to use a ticket on any particular bus, the Trailways bus company accepts no liability or responsibility.
All Trailways bus tickets are valid for travel as indicated by the fare paid and/or other details printed on the tickets. Passengers are obliged to ensure these details are correct in respect to their trip.
A Trailways bus company reserves the right to suspend or withdraw the issue of tickets of a particular category or at a particular fare on any route or section of route as may be necessary from time to time. Minimum fares are charged on certain bus services from time to time.
If you purchase a Trailways bus ticket on the Internet, be sure to print the confirmation-email, and present it to the driver or ticket agent when requested.
Tickets must be retained for inspection, and must be produced for inspection on request by any authorized official of the Trailways motorcoach company.
A ticket must also be surrendered if or when requested by any authorized official of a Trailways bus company.
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